Course Overview

Would you like to take your Outlook skills to the next level? Come along to this fabulous Outlook course - it’s packed full of Tricks & Tips for Outlook 2013!

You’ll discover some amazing features that will allow you to fly through becoming more effective and efficient with Outlook!

Who is this course aimed at?

This course is intended for those who are already using Outlook and would like to expand their knowledge and be able to work much more effectively with Outlook 2013.

What does the course offer me?

You’ll gain the skills and practical knowledge to use Outlook more effectively, to get your work done faster and will less stress. These are skills for life.

What do I take away?

Practical experience with the different features we cover in Outlook and the tips and hints we go through in the class.

Course Outline

Each delegate receives a complete set of high quality notes already printed.

1 Getting started with Outlook

  • Explore the Outlook interface
  • Sending a simple message
  • Reading messages
  • Replying to and forwarding a message
  • Print a message
  • Delete a message

2 Composing Messages

  • Address a Message
  • Format a message
  • Check spelling and grammar
  • Attach a file

3 Organising messages

  • Open and save an attachment
  • Flag a message
  • Organise content with folders

4 Managing contacts

  • Add a contact
  • Sort and find contacts
  • Find the geographical location of a contact
  • Manage contacts

5 Scheduling appointments

  • Explore the Outlook calendar
  • Schedule an appointment
  • Assign categories and edit appointments

6 Scheduling meetings

  • Schedule a meeting
  • Reply to a meeting request
  • Propose a new meeting time
  • Manage meetings
  • Print the calendar

7 Managing Tasks and notes

  • Create a task
  • Edit and update a task
  • Create a Note
  • Edit a note
  • Display a note on the desktop

Throughout the course we will cover the jargon and correct terms, so you can use them efficiently, as we discuss your individual questions.


Outlook 2013 - Business

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Class Size

To give you the best learning outcome, we try to limit classes as follows:

  • Min: 4
  • Max: 12

When a class is too large, we split it into two smaller classes. This maximizes your learning, with your co-workers and colleagues.


We make the general assumption that you’ll provide your own computer, laptop etc.

If you need to use one of our computers, please mention it when you book, as there is a nominal extra charge.

We supply everything else, including high quality printed materials.


This is a one day course. Delivered either on your site or at an off-site location.

Typically, we start at about 09:30 and work through the day until finished.

Adequate time is allowed for breaks, lunch, questions and individual tuition.

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Need a special course? Contact us.

We have a wide range of ready-made courses. However, if you need something extra, we are happy to devise a course that meets your needs, contact us today.