Course Overview

Would you like to boost your Microsoft Outlook 2013 skills? Come along to this fabulous Outlook course - it’s packed full of Tips & Tricks for Outlook!

You’ll discover some amazing new ways of working that will allow you to optimize and organize yourself!

Who is this course aimed at?

This course is intended for those who are already using Outlook and would like to expand their knowledge and be able to work super efficiently with Outlook.

What does the course offer me?

You’ll gain the skills and practical knowledge to use Outlook more effectively, to get your work done faster and will less hassle. These are skills for life!

What do I take away?

Practical experience with the different features we cover in Outlook and the tips and hints we go through in the class.

Course Outline

Each delegate receives a complete set of high quality notes already printed.

1 - Setting Calendar Options

  • Set Work Days and Times
  • Display Other Time Zones
  • Set Free/Busy Options

2 - Setting Message Options

  • Modify Message Settings
  • Modify Delivery Options
  • Modify Message Formats
  • Notify Others that You Will Be Out of the Office
  • Create and Modify a Distribution List
  • Insert a Hyperlink explain how this to set them out and that it is not only websites they can be used for

3 - Tracking Work Activities Using the Journal

  • Record a Journal Entry packages
  • Manually Record a Journal Entry
  • Modify a Journal Entry

4 - Managing Tasks

  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks

5 - Sharing Folder Information

  • Specify Folder Permissions
  • Access Another User’s Folder
  • Delegate Access to Folders

6 - Customizing Outlook

  • Customize the Toolbar
  • Create a New Toolbar
  • Customize the Menu
  • Create a Folder Home Page

7 - Locating Outlook Items

  • Sort Messages Using Multiple Criteria
  • Find Messages
  • Find Messages Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email

8 - Working with Public Folders

  • Create a public Folder
  • Add Users to a Public Folder
  • Post Information in a Public Folder
  • Send an Email Message to a Public Folder

Throughout the course we will cover the jargon and correct terms, so you can use them efficiently, as we discuss your individual questions.


Outlook 2013 - Productivity

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Class Size

To give you the best learning outcome, we try to limit classes as follows:

  • Min: 4
  • Max: 12

When a class is too large, we split it into two smaller classes. This maximizes your learning, with your co-workers and colleagues.


We make the general assumption that you’ll provide your own computer, laptop etc.

If you need to use one of our computers, please mention it when you book, as there is a nominal extra charge.

We supply everything else, including high quality printed materials.


This is a one day course. Delivered either on your site or at an off-site location.

Typically, we start at about 09:30 and work through the day until finished.

Adequate time is allowed for breaks, lunch, questions and individual tuition.

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Need a special course? Contact us.

We have a wide range of ready-made courses. However, if you need something extra, we are happy to devise a course that meets your needs, contact us today.