Course Overview

This course is intended to provide a broad understanding of IT and computing in a business setting. It is applicable to those businesses running Microsoft Windows, Apple Mac OSX and Linux. We will cover the use of tablets and smartphones as applicable throughout the different chapters.

You will benefit by having practical processes and procedures which are not specific to any one set of hardware or software. They are general, so work with smartphones, servers, PC’s, laptops and tablets.

Who is this course aimed at?

You will be the owner of a small to medium sized business, or someone who has been given the role of looking after the IT or computing for your business, but don’t have the knowledge you really need to make this a success.

What does the course offer me?

To give you a better understanding of the IT or computing landscape and to help you purchase more effectively, to liaise with external providers and to generally improve your understanding and delivery.

What do I take away?

A broad range of information and skills to help your business cope with an ever expanding IT and computing landscape.

Course Outline

The following should give you a good idea as to what the course contains. This is a fast paced course with full days.

Chapter 1 - Choosing & Purchasing Hardware

  • Servers
    • Storage - How much, what speed, what type and why
    • Memory - Speed, size and why
    • Processors - How many, how fast, what type and why
  • PC’s & laptops
  • Performance considerations and trade offs

Chapter 2 - Data & Applications

  • Understanding applications
  • Where is your data?
  • Performance considerations
  • Use of the Cloud & Cloud services

Chapter 3 - Security

  • Risk analysis
    • Internal threats
    • External threats
  • Passwords and tokens
  • Encryption
  • Consequences of the Cloud

See Data Security Levels for related practical information.

Chapter 4 - Backup and Recovery

  • Data loss risk analysis
  • Strategy - what you should backup and why
  • Local and Cloud - the pros and cons

Chapter 5 - Healthy Systems - A Maintenance Plan

  • What is maintenance?
  • Why do it?
  • How often?
  • What should I do?

Chapter 6 - Virtualization

  • What is virtualization?
  • How can I benefit from virtualization?
  • Common business usage scenarios.
  • Risks & rewards.

Chapter 7 - Business in a Networked World

  • Wireless
  • Wired
  • Speed
  • Broadband
  • VOIP - Voice over IP
  • Importance of the network for Cloud use

Throughout the course we will cover the jargon used in the industry and you will have a chance to use it in real world situations, as we discuss your unique questions.

You might know what you want to do, but you might not know how to ask for it. When you are finished, you will!


MBT: General

Book Now

Class Size

To give you the best learning outcome, we try to limit classes as follows:

  • Min: 4
  • Max: 12

When a class is too large, we split it into two smaller classes. This maximizes your learning, with your co-workers and colleagues.


We make the general assumption that you’ll provide your own computer, laptop etc.

If you need to use one of our computers, please mention it when you book, as there is a nominal extra charge.

We supply everything else, including high quality printed materials.


This is a full two day course. Delivered either on your site or at an off-site location.

Typically, we start at about 09:30 and work through the day until finished.

Adequate time is allowed for breaks, lunch, questions and individual tuition.

Please feel free to share this around your social networks.

Need a special course? Contact us.

We have a wide range of ready-made courses. However, if you need something extra, we are happy to devise a course that meets your needs, contact us today.